Refund and Returns Policy
Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within the same day of delivery. Returns must be initiated within the same day of receiving the product from the delivery person.
Conditions for Returns:
- The item must be in its original packaging and unused.
- Proof of purchase (receipt or order confirmation) is required.
- Returns must be initiated within the same day of receiving the product from the delivery person.
- Some items, such as perishable goods, gift cards, and personalized products, are non-returnable.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Refund Process:
- Approved refunds will be processed within 5-10 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to a defect or an error on our part.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, please contact our support team.
How to Initiate a Return
To start a return or request a refund, please follow these steps:
- Contact our customer service team at mizanurrohman120@gmail.com with your order details.
- We will provide you with return instructions and a shipping address.
- Ship the product back in its original condition.
- Once received, we will process your refund or exchange accordingly.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out to us at mizanurrohman120@gmail.com
